Concurrent Manager “System Hold, Fix Manager before resetting counters”.

Recently after EBS upgrade to 12.1.3 CM were not functional and was showing status “System Hold, Fix Manager before resetting counters”. 

Solution:
To implement the solution, please execute the following steps:

1. Stop all middle tier services including the concurrent managers.
Please make sure that no FNDLIBR, FNDSM, or any dead process is
running.

2. Go to cd $FND_TOP/bin
$ adrelink.sh force=y link_debug=y “fnd FNDLIBR”
$ adrelink.sh force=y link_debug=y “fnd FNDFS”
$ adrelink.sh force=y link_debug=y “fnd FNDCRM”
$ adrelink.sh force=y link_debug=y “fnd FNDSM”

3. Run the CMCLEAN.SQL script from the referenced note below (don’t forget to commit).
Note 134007.1 CMCLEAN.SQL – Non Destructive Script to Clean Concurrent Manager Tables

4. Start the concurrent manager.

5. Retest the issue.

Reference :
SCHEDULE/PRERELEASER MANAGER STATUS : SYSTEM HOLD, FIX MANAGER BEFORE RESETTING [ID 985835.1]